There is more to fueling at an airport than jet fuel. Sure, the big, majestic things with wings get most of the attention. However, travelers might be upset if their pressurized flying tube has jet fuel in it but no baggage or beverages. Jet fuel may get all of the love, but tugs, baggage carriers, catering vehicles, and deicers need fuel, too.
If you were to survey the universe of fuel buyers for their most frustrating facet of buying fuel, two things would rise to the surface. First on the list would be delivery related. This stands to reason that the successful delivery of the promised product would carry the most weight.
The second greatest frustration to buyers comes from a rather surprising source. Invoicing issues are the second most irritating issue fuel buyers face is the timeliness and accuracy of invoices. In fact, several firms exist in the fuel logistics space whose sole purpose is to ensure the accuracy of invoices and promote timely invoicing.
In the early 1990’s a newly formed energy company was growing rapidly. The firm dominated the energy futures trading market. It reported enormous profits and was a darling of Wall Street. The company’s balance sheet reported over $60 billion in assets. The company was Enron.