In 1870, explorers discovered a geyser that stood apart from the many other geysers in the Yellowstone region. This particular geyser erupts at a fairly predictable pace. The explorers assigned this consistent fountain the name, “Old Faithful”. Over 4 million people each year will visit this wonder of nature whose greatest point of distinction is reliability.
Like the geysers of Yellowstone National Park, fuel vendors are plentiful. They come in various shapes and sizes. What can make a fuel vendor stand apart from the rest? Reliability.
What makes a fuel vendor reliable? Below are some attributes you should consider.
They Are Experienced
When President Ronald Reagan was pressed in a debate with the concern of his advanced age, Reagan famously quipped, “I want you to know that also I will not make age an issue of this campaign. I am not going to exploit, for political purposes, my opponent’s youth and inexperience.” The truth of Reagan’s comment is that experience is important. Experience is insightful. Inexperience, on the other hand, can be costly to your business.
Frequent turnover in your fuel provider’s staff limits their ability to learn and grow. While the company itself may be advanced in years, the inexperience of its team can adversely impact their service to you.
Reliable fuel providers value their people. They build upon the collective experience of their team. Competent fuel providers promote consistency in service to you by also being faithful to their own. Steadfast fuel providers are experienced.
They Are Proactive
Spiderman has tingling Spidey senses. Obi-Wan Kenobi could perceive a disturbance in the Force. Your fuel provider should have a sixth sense for potential fuel logistics tribulations and plan for them.
Are you surprised to hear hurricanes occur during the same season of the year and can be seen by weather radar? Is it not true that cold temperatures creep into the US toward the end of the calendar year? Did you know that certain bulk fuel tanks are too small for their relative use and need to be watched closely?
A gifted fuel partner does not need debris from a newly destroyed Alderaan to hit their Millennium Falcon to understand something bad might happen. They know the potential dangers that exist and proactively respond to them before they occur. Faithful fuel vendors have set procedures in place to deal with situations that might occur. They protect your operations in the process. Reliable fuel partners are proactive.
They Answer Their Own Phone
More than ever before businesses move nonstop. Gone are “normal business hours”. Customers rightfully expect to be able to reach out for help when they need it.
Fuel vendors on whom you can trust know your business well. Further, they understand if your business runs 24x7x365 then they make provisions to support you even when it is inconvenient. Trustworthy fuel vendors do not block your late-night calls and send you to an unknowing answering service. Faithful fuel vendors answer their own phones.
They Have Supply Options
Accessing all of your fuel eggs from a single basket is a dangerous practice. Reliable fuel providers create options for themselves to support you. They have diversity of supply in loading racks, relationships, and geography. They understand the nation’s fueling infrastructure is aging and protect themselves and their customers against disruptions. Reliable fuel vendors diversify their supply options.
Are you struggling to find a reliable fuel vendor? Ask Diversified Energy Supply how we can help you. Our team of fuel logistics experts can walk your through Diversified’s strategies we employ to make Diversified a reliable fuel partner to our customers.