We are back with another Meet the Team Monday! However, this introduction begins in the most unlikely of places – the soccer field. Back at the very early stages of Diversified, Lori Adkison met our President, Allison de Agüero at her son’s soccer practice. As the two got to know each other, Allison knew that Lori would be a great asset to her new fuel business. Lori took a leap of faith, leaving her job as a legal assistant to become Diversified’s first employee in 2015.
Since then, Lori transitioned into a full-fledged W2 employee and now works on our administrative team. While her job encompasses so many details that help keeps our business running, one of the most prevalent is ensuring our client’s invoices flow properly into customers’ Accounts Payable systems. Our customers trust us to handle their transactions accurately, timely, and transparently. Lori works on the frontlines of this expectation. Her job is crucial, but she works diligently behind the scenes without much recognition to ensure our customers have the best experience with invoices and billing.
Lori explains why she loves life at Diversified by saying “I love that Diversified is out there to make our customers happy. When it comes to daily tasks, we have a teamwork mindset that drives our decision-making process.” She has been a huge asset during the growth of our business. As we added new team members, she welcomed them with open arms and laid the foundation for a positive team culture. Lori claims that another reason why she loves working with us is that “Diversified pushes to the cutting edge in support for our customers.” However, Lori has been an important part of maintaining customer satisfaction and relationships. She has served as a core advocate for our customers, always keeping their needs in mind. Her ability to handle sensitive information, maintain client files, and communicate with the necessary parties makes her the perfect fit for her role.
One of the reasons Lori states for her longstanding career with Diversified is the people.
“Our team makes showing up to work fun,” said Lori. While her love for people shines through in her day-to-day job, she continues to have the same attitude toward people at home. She is involved in her community and church, coordinating safe, fun, and welcoming events for kids.
Lori is simply a lovely coworker, employee, and friend. She has helped shape our company into what it is today and has ensured our operations continuously run smoothly. We are blessed to have someone like her on our team. Get to know Lori, and the rest of our team better here!